Staff Directory

Our dedicated team works year round to create awareness, generate interest, inspire travel and book meetings & events.

Doug Price, IOM

President & CEO

With more than 40 years of experience as an executive with Marriott, public speaker, published author, professional development executive for Destination Marketing Association International and President & CEO of the Colorado Springs CVB, Doug Price has a unique and broad perspective on travel and tourism marketing, sales, customer service and advocacy.

Jim Cassidy

Chief Financial Officer

Jim Cassidy started with the CVB in 2005. He previously worked at Kings Deer Golf Course and for Indiana State Parks. As the CFO, he is responsible for directing the CVB's assets, budget process, annual audit and accounting activities. He is instrumental in strategic planning and also manages IT and HR. When not working, Jim enjoys travel, sporting events and a good round of golf.

Gaby Stephenson, CAP-OM

Executive Assistant

Gaby joined the CVB in 2009. She manages the CVB office and assists the President/CEO and CFO with a variety of accounting, scheduling and administrative task that keep the CVB running like a well-oiled machine. Through IAAP, she engages with peers through networking and educational events. Gaby is often seen on area hiking trails with her rescue pups, Sadie and Kobe. She also enjoys crafting and reading.

Kelly Gorman

Account Clerk

Kelly Gorman hails from Alaska, but definitely prefers life in Colorado Springs. She started with the CVB in 2015 and assists Partners with a wide variety of items, including partner retention, invoicing, event registration, online auction, website listings and making the most of their investment in a CVB Partnership. She has two sweet cats, Pepper and Pippy.

Pam Sherfesee, CDME

Vice President of Sales

Pam joined the CVB in 1994 and oversees the sales team. She works with associations headquartered in states east of the Mississippi River, handles conventions and works with associates of HelmsBriscoe and Experient. Pam enjoys gardening, skeet shooting and spending time with her husband and 2 kitties, Poody & Socks

Kathy Reak

Senior Director of Convention Sales

Kathy joined the CVB in 1997. She handles meetings and conventions for religious and corporate markets as well as associations in Illinois, Indiana, Minnesota, Texas and Wisconsin and works with associates of ConferenceDirect. Kathy enjoys bowling, designing greeting cards, golfing and spending time with her husband and her dog, Reilly

Cheryl McCullough, CSEE

Director of Sports & Special Events

Cheryl joined the CVB in 1997. Cheryl's degree in sales & marketing, CVB experience and native roots in Colorado Springs provide her with a great background to assist sports event-rights holders, tournament directors & event organizers with their planning needs. She enjoys spending time with her family and 3 dogs, fishing, gardening & traveling

Floy Kennedy

Director of Travel Industry Sales

After more than 25 years in the hospitality industry in Florida and Arizona, Floy began her career at the CVB in 2008. Floy is responsible for international tourism and the domestic motorcoach market. She loves taking her dog, Ozzy, on walks, gardening and spending time with friends.

Sarah Conde

Sales Coordinator

Sarah joined the CVB in 2016. She provides admin support for the Vice President of Sales and the Senior Director of Convention Sales. She holds a degree in Communication Studies from Christopher Newport University in Virginia. Sarah’s quirky hobbies include cleaning and organizing, karaoke and snuggling with her Westie terrier, Ringo.

Dina Chiaravalloti

Group Services Manager

Dina joined the CVB in 2017 with a background in business development, corporate account management and vendor relations. She holds a BS from the University of Central Florida. Dina provides servicing to all group markets as well as coordinating and assisting with class and family reunions, day meetings, holiday parties, student and youth groups and weddings.

Amy Long

Chief Innovation Officer

Amy Long has been with the CVB since June of 2006. She oversees advertising, publications, the website, communications, partnership and events. She has a BS in Commerce from the University of Virginia and an MBA from the University of North Carolina. Amy volunteers as Board Chair for Keep Colorado Springs Beautiful and as part of the clean-up crew for Bear Creek Dog Park. Her Aussie, Dodger, is never far from her side, and he is featured in the main article of the 2017 Vacation Planner.

Melissa Williams

Marketing Manager

Melissa, a Colorado Springs native, signed on with the CVB in 2015. She oversees the website development, content and performance and manages the various publications such as the Official Visitor Guide, Dining & Shopping Guide, Annual Report and Marketing Plan. She is a skilled graphic designer for both print and digital projects. Her dachshunds, Darla and Wilbur, are adorable and they know it.

Bonnie Singleton

Marketing Coordinator
(719) 685-7637

Bonnie joined the CVB in the summer of 2017 with a background in corporate communications and PR. She supports the marketing team with publications, ad sales, content creation, partner newsletters and website updates. Bonnie holds a BA in Mass Communications from the University of Wisconsin-Eau Claire. On her free time, she can be found volunteering as a board member for the Friends of Cheyenne Cañon, hiking or hanging out with her 12-year-old American Eskimo, Bumble.

Chelsy Offutt

Director of Communications

Chelsy is a Colorado Springs native and holds a Communications degree from UCCS. She joined the CVB in 2008 and directs all activities of the Communications department, including PR, advocacy, media relations, crisis communications, travel writer trips, social media and photo/video asset management. She enjoys fashion, traveling and her two labs, Gunner and Champ.

Julia Palomino

Communications Coordinator
(719) 685-7638

Julia joined the CVB in the Summer of 2017 with a background in non-profit work and currently holds a bachelor’s degree in Communication from Santa Clara University. A southern New Mexico native, she enjoys yoga, rock climbing, and eating green chile.

Kimberlie Griffis

Partnership Development Director

Kim has worked with the CVB on three separate occasions and this time, we're not letting her go. She is immersed in the community, helping businesses connect with the 20.5 million people who visit the region each year. In addition to partnership sales and retention, Kim creates a full schedule of educational and networking events that include the Annual Business Meeting, Tourism Awards Celebration, quarterly mixers, partner orientation sessions and educational series.

Denise Noble

Partner Relations Manager

Denise began her CVB career as Partnership Coordinator in 2012 and transitioned to the position of Marketing Coordinator for several years. In 2017, she returned to the position of Partnership Coordinator. She assists Partners with keeping their information current on the CVB website and in CVB publications. She also assists with Account Reviews, Partner Communications and CVB events. Denise is an accomplished photographer, having been published and won several awards.

Christy Long

Director of Visitor Services

Christy started with the CVB in 2006, after working several years with the Durham, NC Chamber of Commerce. She manages the Visitor Information Center and oversees our nearly 40 amazing volunteers. She is responsible for distribution of the Official Visitor Guide to regional AAA offices and those who order the guide on and other websites. Her pet of choice is the bunny rabbit and she is skilled in a variety of crafts including cakes and elaborate greeting cards.

Doris McCraw

Information Specialist

Doris started with the CVB as a volunteer in 1993 and as a part-time employee in 1997. She keeps the Visitor Information Center (VIC) stocked with Partner brochures and staffs the VIC on summer weekends. Doris is an avid historian, published author and actress. Her favorite recurring roles are portraying local historical celebs Helen Hunt and Katharine Lee Bates.