Tourism Awards Celebration

(Open to all partner categories)

The Tourism Leadership Award honors a management or executive-level individual who has made significant contributions to the industry and within their organization through visionary leadership and innovative practices. This award celebrates those who have demonstrated:

• Visionary Leadership: Providing clear direction, inspiring others, and driving positive change within the tourism industry.
• Innovation: Implementing creative strategies and solutions that enhance the tourism experience and promote growth.
• Industry Influence: Positively impacting the tourism sector through advocacy, partnerships, and thoughtful leadership.
• Exemplary Service: Setting the example of consistently delivering exceptional service and creating memorable experiences for those who travel to the Pikes Peak Region.

This award goes to a member of the lodging industry who goes above and beyond their job duties to enhance the lodging property’s guest experience and who has demonstrated an outstanding commitment to delivering exceptional customer service. This award celebrates those who exemplify:

• Exceptional Service: Consistently providing high-quality, personalized service that exceeds guest expectations.
• Customer Satisfaction: Creating memorable and enjoyable experiences for guests, resulting in high levels of satisfaction and loyalty.
• Professionalism: Displaying professionalism, courtesy, and a positive attitude in all guest interactions.
• Problem-solving skills: Effectively addressing and resolving guest issues and concerns with empathy and efficiency.
• Commitment to Excellence: Continuously striving for improvement and excellence in service delivery.

(Open to all non-lodging categories)

This award recognizes an individual who goes above and beyond their traditional job duties to enhance the guest experience and has demonstrated an outstanding commitment to delivering exceptional customer service. This award celebrates those who exemplify:

• Outstanding Customer Service: Delivering high-quality, personalized service that enhances the visitor’s experience.
• Customer Engagement: Creating meaningful and engaging interactions that leave a lasting positive impression on visitors.
• Professionalism: Demonstrating professionalism, friendliness, and a welcoming attitude in all visitor interactions.
• Problem-solving skills: Effectively addressing and resolving visitor inquiries and issues with patience and efficiency.
• Commitment to Excellence: Continuously seeking to improve service quality and contribute to the overall satisfaction of visitors.

(Open to all partner categories)

The Community Service Award honors an individual who has made significant contributions to their community through dedicated service and impactful initiatives. This award celebrates the selfless dedication, compassion, and hard work of those who strive to improve their communities and enhance the quality of life for all residents. This award recognizes those who exemplify:

• Community Impact: Making a meaningful and positive difference in the lives of community members through various projects and activities.
• Volunteerism: Demonstrating a strong commitment to volunteering time, skills, and resources to benefit the community.
• Leadership: Leading by example and inspiring others to get involved and contribute to community service efforts.

(Open to all partner categories)

This award recognizes outstanding collaboration and exceptional performance by a team of hospitality-based professionals who have demonstrated exemplary teamwork, innovative problem-solving, and a commitment to achieving shared goals and whose combined efforts have led to exemplary outcomes. This award celebrates the collective achievements and synergy of a team that has excelled in:

• Collaboration: Working together effectively, leveraging each member's strengths, and fostering a supportive and cooperative team environment.
• Innovation: Developing and implementing creative solutions to overcome challenges and achieve goals.
• Quality of Work: Delivering high-quality results that exceed expectations and contribute significantly to organizational success.
• Impact: Making a positive and measurable impact on the organization, project, or community through their collective efforts.
• Dedication: Showing consistent dedication, perseverance, and resilience in the face of challenges.

This award goes to an organization in the hospitality industry that has gone above and beyond in making visitors and locals feel welcomed and included in Colorado Springs. This award celebrates those who exemplify:

• Leadership in the Community: Sets an example for the community regarding the importance of welcoming individuals of varying backgrounds and perspectives.
• Dedication to Advocacy: Advocates for inclusive practices and diverse perspectives. Drives meaningful change in the Colorado Springs community.
• Innovative Ideas: Have created unique solutions to problems or roadblocks related to social inclusion, including adaptive activities and programming.

This award honors a tourism or hospitality business, organization, or individual in the Pikes Peak Region that has demonstrated an exceptional commitment to sustainable practices and environmental stewardship.

• Implements innovative eco-friendly practices that reduce environmental impact, such as waste reduction, energy efficiency, water conservation, or sustainable sourcing.
• Educates guests, employees, or the community about sustainability and actively promotes responsible tourism behaviors.
• Demonstrates measurable outcomes of their sustainability initiatives, such as reduced carbon footprint, increased recycling rates, or partnerships with local environmental organizations.
• Leads by example within the industry, inspiring others to adopt sustainable strategies and contributing to a more environmentally responsible tourism sector in the Pikes Peak Region.