Account Setup & Maintenance

You can log into the Partner Portal at any time to review and edit your information, photos and contacts. If you need assistance or aren’t sure how to make changes, our partnership team is happy to walk you through the process or update on your behalf.

We recommend reviewing your account details at least once a year or whenever your business experiences a change in staff, offerings or hours.

Accurate information ensures your business is represented accurately across VisitCOS.com, in our Official Vacation Planner and within partner communications. Updated details help visitors easily find and connect with your business, creating a positive first impression, driving more visitor traffic and qualified leads your way.

Keeping your business information – such as name, address, website and description – consistent across all platforms strengthens your search engine optimization (SEO). Search engines value accuracy and consistency, so updated listings on VisitCOS.com can help improve your visibility in search results and increase traffic to your website.

If you’ve rebranded or updated your website, please let our partnership team know right away. We’ll ensure your new branding, logo and URL are reflected on your listing and throughout our materials so visitors have the most current and cohesive information.

Yes. We can set up multiple users under one business account so team members in marketing, sales or operations can each manage relevant information. Just send us the names and emails of those who need access, and we’ll get them set up.

Keeping your contact list current helps ensure important updates, opportunities and event invitations reach the right people. Email our partnership team with any staff changes, including new contact names, titles and email addresses so we can update your account accordingly. Or, log into the Partner Portal to make these updates yourself. When old contacts leave, deactivate them and then add a new contact.

Yes! Keep us in the loop about timely offers, events or seasonal highlights to be added to different areas of the website. This is a great way to attract more attention to your listing. Additionally, each partner can have up to 3 deals listed on VisitCOS.com that are populated onto our Travel Tools area of the website. You can submit these through the Partner Portal or reach out to the partnership team for assistance with showcasing your latest offerings.

If you see anything outdated or inaccurate regarding your business, reach out to the partnership team right away. We’ll verify the correct details and make sure your listing reflects the most current information.

Your description should be concise, engaging and visitor focused. With a basic listing, you can add up to 100 words that highlight what makes your business unique and what guests can expect when visiting. Avoid jargon or listing too many details (like prices or policies) that may change frequently. If you would like to add more information, please reach out to the partnership team to discuss options on upgrading to an enhanced page allowing for a longer description and more photos.

Yes, you can upgrade to include an enhanced detail page at any time to allow for more information in your listing. This would include a description of up to 300 words, 10 images, a YouTube video link and 2 PDFs. You may also purchase other upgrades such as an online coupon and a digital ad in our Visitor Information Center.

High-quality, horizontal (landscape) photos work best for your listing. We recommend images that showcase your business experience, such as interior and exterior shots, people enjoying your space or signature offerings. Do not place logos or text over the photos you submit; natural, inviting images perform best with visitors.

Key website performance metrics are available to you through the Partner Portal or by request at any time. We can also pull additional metrics for you by request if you need to dig deeper.