Business Type: Museum
Years in Operation: 68
What does it take to keep a family-owned hospitality business open and successful for so many years?
Running a “family” business successfully takes the whole family in our case. As the third generation operating Ghost Town Museum, every single member of all three generations has had some role to play in its operations. All have been employed here. We have a culture as small business entrepreneurs who luckily happened into the hospitality industry.
What are some of the major challenges you’ve faced as a business, and how have you navigated those over the decades?
My personal analogy for operating a business in tourism is that it is similar to farming. There are so many things out of your control that dictate the success or failure of a season; floods, fires, hail storms, gas prices, recession, politics, pandemics. You just have to be prepared to ride them out and wait for the next season and try again. In the end, if you are patient, careful with your resources and keep a positive attitude, you will be rewarded with the good seasons.